Privacy Policy

Connect Play Therapy takes your privacy seriously. Some third party cookies may be stored to analyse our websites traffic. We also store a cookie to remember if you 'Accept' the use of cookies, to prevent the popup appearing when you visit the website for the next 12 months.

We only ask you to provide information that we need in order to deliver the service or information you have requested.

Information We Collect.

At this website, your personally identifiable information is collected from you when you use the website to perform certain tasks, such as:

  • When you send an email (such as your name and email address) or
  • when you send a WhatsApp message to us (the phone number you use in conjunction with WhatsApp).

All email messages are sent to and stored in encrypted form of Googles Mail servers, the messages are always sent using encryption.

All information for our website is transmitted over secured https connections. (Click the padlock next to your browsers address bar for more information).

When you call us, your number may be stored (such as information about where the call was placed).

If you fill out a self-assessment or take a self-test. The assessments and tests are administered by third-parties which have its own Privacy Policies concerning information they may collect from users. Please refer to their policies via the Privacy Policy links on the assessment and test pages. 

When you purchase something from us. Your payment information is submitted directly to the credit card processor, who is responsible for its use and security.

We maintain logs of site usage for purposes such as to evaluate our users' interest level in areas of the website, which and how many pages they look at, how long they stay on the website, and what Web browsers are used. This data is tracked in aggregate form, not at an individual user level, and is not uniquely identifying. The aggregate level data may be shared with third parties and the public.

Our Use of Your Information. 

We only use information we collect to provide you the services on our website that you request.

a) We share information with third parties only when needed to deliver to you products or services that you request. Otherwise, we do not share or sell any personally identifiable information about website visitors.

b) We may use a software technology called "cookies" to create a personalized Web experience for our users. Cookies cannot be used to find your name, email address, or anything that is uniquely identifying about you, unless you provide that information. We use cookies for those applications that require us to keep track of information to customise results. If you don't have your browser set to accept cookies, certain areas of the website may not function properly. 

Limitations. 

Though we make every effort to preserve your privacy, we cannot guarantee your privacy. Further, we may disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process served on us. We may also disclose personal information in cooperation with a law enforcement request.